FAQ

How to make payment?

Payment method accepted are Bank Transfer and Paypal.

Please follow and like us:
Facebook
YOUTUBE
Instagram

How do I test the products?

There are various ways to test products:

  1. As we are online based, you may refer to our website www.mlc.com.sg for colours and swatches. You may also upload a picture of you, under natural lighting so that we are able to assess and suggest based on your skin.
  2. Alternatively, you may arrange an appointment with us at our office so that you can get your hands dirty and self collect your items! You may also test the products during our events and roadshows as well!
  3. Finally, you can engage our MODE Partner (coming soon) all over the island for home parties. Simple gather 3 or more girlfriends and we or our MODE Partners will be there!
Please follow and like us:
Facebook
YOUTUBE
Instagram

What is MODE by My Little Cocoon?

Makeup On Demand Exclusive (MODE) Service is an exclusive service provided by My Little Cocoon as part of our efforts to reach out to our customers and creating income for Homemakers, Students and whoever interested in Halal and Cruelty Free makeup.

If you wish to explore our products and prefer to do without the hassle of coming to our office, not to worry, we will come to YOU! Simply gather 3 or more girlfriends and we will be there! You can test all your products and simply place your orders then! It’s that simple! As we and our MODE partners will be coming with ALL the Testers at your convenience, a nominal transport fee of $40nett is applicable for each MODE Service. Affordable isn’t it?

For more details on MODE, please whatsapp us at +65 9772 6854 or head on to www.mlc.com.sg

Please follow and like us:
Facebook
YOUTUBE
Instagram

What are the options for delivery?

We have 2 options:

  • Smartpac at $4.80
  • Express Delivery (Same day/Next day) at $10nett
Please follow and like us:
Facebook
YOUTUBE
Instagram

Where can I contact customer support?

You may whatsapp us at our customer support hotline at +9772 6854 or email us at admin@mlc.com.sg. You may also reach us through direct message at our FB and Instagram MYLITTLECOCOONSG.

Please follow and like us:
Facebook
YOUTUBE
Instagram

What is MLC Studio located?

Our shop itself is online based. However, you may drop by to our Studio (by appointment only) if you wish to test the products yourself. Our address as below:

MLC Beauty Loft

Soho Life

216 Joo Chiat Road #04-24

Singapore 427483

WHATSAPP : +65 9772 6854

Please follow and like us:
Facebook
YOUTUBE
Instagram

Any refund policy?

Please refer to Shipping & Refunds.

Please follow and like us:
Facebook
YOUTUBE
Instagram

What other service is available?

My Little Cocoon is not just about selling cosmetics. We aim to build a community within our cocoon.We provide function and bridal makeup services (personal or corporate), home parties & makeovers, MODE service & community service programs through our Cocoon of Hope Initiatives.

Please follow and like us:
Facebook
YOUTUBE
Instagram

Is there any reseller or parter program?

We are in the midst of finalizing our MODE Partner program. Can’t wait to share! Stay tuned!

Please follow and like us:
Facebook
YOUTUBE
Instagram
Please follow and like us:
Facebook
YOUTUBE
Instagram
Facebook
YOUTUBE
Instagram